Is this Punta Sam resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Punta Sam resort have a swimming pool?

Yes, this Punta Sam resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Sam resort?

Best-rates for the Punta Sam resort starts from $645 per night with includes Pool, Security/Safety, Guest Services, Entertainment, Air Conditioner, Sports/Activities, Wellness Facilities, Bar, Hot Tub, Internet, Laundry, Balcony/Terrace, Ocean View, Kitchen, View, Wheelchair Accessible, Accessibility, Bedding/Linens, Spa, Restaurant, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Sam resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Sam resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Sam resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Sam resort?

Based on the information reported by the owner or manager, the Punta Sam resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Sam resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Sam resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Excellence Coral Playa Mujeres - Adults Only All Inclusive | Resort in Punta Sam

| 9.2 (254 Reviews) | 1 Bathroom

Punta Sam Resort | Excellence Coral Playa Mujeres - Adults Only All Inclusive

Resort in Punta Sam

Adults-only beachfront property with 6 outdoor pools
Catch some rays on Excellence Coral Playa Mujeres - Adults Only All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 16 restaurants.
Excellence Coral Playa Mujeres - Adults Only All Inclusive offers 503 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste (on request)

Bidet

Separate bathtub and shower

Hair dryer

Towels

Bathrobes

Rainfall showerhead

Bedroom

Hypo-allergenic bedding

Blackout drapes/curtains

Air conditioning

Bed sheets

Iron/ironing board

Energy-saving switches

Eco-friendly cleaning products provided

LED light bulbs

Phone

Turndown service

Slippers

Water-efficient showers only

Recycling

Laptop-compatible safe

Water-efficient toilets only

Composting

Breakfast

16 restaurants and 1 coffee shop/cafe

3 poolside bars, 16 bars/lounges, 1 beach bar and 1 swim-up bar

24-hour room service

Coffee/tea maker

Free bottled water

Free minibar

Parking

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Elevator door width (inches): 35

Elevator

Wheelchair-accessible registration desk height (inches): 44

Activities

Health/beauty spa

Volleyball

Tennis

Scuba diving

Snorkeling

Kayaking

Full-service spa

24-hour fitness center

Sailing

Hot tub

Fitness classes

Beach volleyball

6 outdoor pools

Yoga classes

Entertainment

65-inch LED TV

General

Gift shop/newsstand

Elevator

ATM/banking services

Library

English

Spanish

Romance packages available

Comprehensive recycling policy

No plastic drinking straws

Beach towels

At least 80% lighting from LEDs

Vegan dining options

Reusable tableware only

At least 80% of food locally-sourced

Local culture & ecosystem education

Vegetarian dining options

Smoke-free property

Guest Services

6 outdoor pools

Laundry facilities

24-hour front desk

Daily housekeeping

Laundry facilities

Multilingual staff

Wedding services

Concierge services

Luggage storage

Porter/bellhop

Turndown service

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Private beachfront location

Outdoor furniture

Beach umbrellas

Rooftop terrace

Free beach cabanas

Garden

Outdoor entertainment area

Spa

Body treatments

Manicures and pedicures

Massage - on the beach

Hydrotherapy

Sauna

Massage/treatment rooms

Body scrubs

Spa open daily

Couples treatment room(s)

Facials

15 treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses wind energy, plus a grey water recycling system

Reviews

Dilenia

Aug 31, 2025 01:47:21 AM

Review Score: 10

Summary: I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. The check-in process was smooth and efficient, and I was greeted with genuine warmth and professionalism. The room was spotless, beautifully decorated, and equipped with everything I needed for a comfortable stay. The attention to detail was outstanding from the fresh linens to the thoughtful amenities provided. The service throughout my stay was impeccable. Every request was handled promptly and with a smile, and I truly felt valued as a guest. The housekeeping team did an excellent job each day, and the dining options were top-notch, offering both quality and variety. The hotel itself is in a perfect location, with easy access to nearby attractions, yet still quiet enough to relax and unwind. The atmosphere was both elegant and inviting, making it a perfect choice for both business and leisure travel. I highly recommend this hotel to anyone looking for excellent service, comfort, and a memorable experience. I will definitely be returning!

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Room Arrangement

Room Info	Facilities
Junior Suite Pool View Room Size: 807 square feet m² 2 Double Beds 1 King Bed	General Private hot tub, Number of living rooms 0, Number of bedrooms - 1, Ping - 23, Room and bed type depend on availability check-in, Number of bathrooms - 1, Square meters - 75, Private hot tub (outdoor), Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Square feet - 807, Bed count minimum 1, Bed count maximum 2
Excellence Club Honeymoon Suite With Private Pool Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Imperial Suite With Private Pool Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Two-Story Rooftop Terrace Suite With Private Pool Room Size: 1600 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 45, Number of bathrooms - 1, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Square feet - 1600, Espresso maker, Square meters - 149, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Junior Swim-Up Suite Pool View Room Size: 807 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 23, Wheelchair accessible, Number of bathrooms - 1, Square meters - 75, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Square feet - 807, Bed count minimum 1, Bed count maximum 1
Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Excellence Club Junior Swim Up Suite W/ Private Pool Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Excellence Club Junior Suite Pool View Room Size: 807 square feet m² 1 King Bed	General Square meters - 75, Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 807, Ping - 23, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Excellence Club Junior Suite Ocean View Room Size: 807 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Pillow menu, Ping - 23, Flat-panel TV, Number of bathrooms - 1, Square meters - 75, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square feet - 807, Wardrobe or closet, Bed count minimum 1, Ocean view, Bed count maximum 1
Excellence Club Terrace Suite With Plunge Pool Ocean View Room Size: 950 square feet m² 1 King Bed	General Number of living rooms 0, Cable TV service, Number of bedrooms - 1, Pillow menu, Square feet - 950, Square meters - 88, Flat-panel TV, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Wardrobe or closet, In-room climate control (air conditioning), Bed count minimum 1, Ocean view, Bed count maximum 1
Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Excellence Club Terrace Suite With Plunge Pool Room Size: 950 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Pillow menu, Square feet - 950, Square meters - 88, Number of bathrooms - 1, Private bathroom, Pool view, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Wardrobe or closet, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Excellence Club Honeymoon Suite Partial Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Excellence Club Beachfront Honeymoon Suite With Private Pool Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Excellence Club Junior Suite With Private Pool Room Size: 947 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 947, Number of bedrooms - 1, Pillow menu, Square meters - 88, Private pool, Flat-panel TV, Number of bathrooms - 1, Private bathroom, Pool view, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Wardrobe or closet, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1