Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $683 per night with includes Air Conditioner, Designated Smoking Area, Balcony/Terrace, Accessibility, Ocean View, Wellness Facilities, Guest Services, Laundry, Pool, View, Business Services, Sports/Activities, Spa, Restaurant, Parking, Bedding/Linens, Bar, Child Friendly, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Viva Maya by Wyndham, A Trademark All Inclusive Resort | Resort in Playa del Carmen

| 8.0 (1004 Reviews) | 1 Bathroom

Playacar Zona Hotelera Resort | Viva Maya by Wyndham, A Trademark All Inclusive Resort

Resort in Playacar Zona Hotelera, Playa del Carmen

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Catch some rays at the beach or spend the day relaxing at Viva Maya by Wyndham, A Trademark All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Change of towels is available on request.
Viva Maya by Wyndham, A Trademark All Inclusive Resort offers 604 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. 55-inch LED televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Shower

Hair dryer

Private bathroom

Towels

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Recycling

Safe

Connecting rooms available

Iron/ironing board

Eco-friendly cleaning products provided

LED light bulbs

Access via exterior corridors

Energy-saving switches

Phone

Water-efficient showers only

Breakfast

Coffee/tea in common area(s)

3 bars/lounges and 1 poolside bar

5 restaurants

Mini-fridge

Parking

Free self parking on site

Roundtrip airport shuttle (surcharge)

Accessibility

Front entrance ramp

Visual alarms in hallways

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Tile flooring in room

Wheelchair-accessible path of travel

Activities

Snorkeling

Ecotours

Horse riding

Fishing

Golfing

Hiking/biking trails

Rock climbing

Archery

Beach yoga

Yoga classes

Sauna

Scuba diving

Beach volleyball

Fitness classes

Canoeing

Tennis

Windsurfing

Full-service spa

Kayaking

Playground

3 outdoor pools

Outdoor tennis court

Fitness center

Entertainment

Cable channels

55-inch LED TV

Premium channels

General

Meeting rooms

Conference space (18977 square feet)

ATM/banking services

Gift shop/newsstand

Water dispenser

Banquet hall

Spanish

English

German

Italian

French

Comprehensive recycling policy

Water dispenser

Beach towels

Designated smoking areas

Biodegradable coffee stirrers

No plastic water bottles

At least 80% lighting from LEDs

Comprehensive food waste policy

No plastic coffee stirrers

Double-glazed windows

No plastic soda bottles

Local culture & ecosystem education

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Snack bar/deli

Mini-fridge

Free supervised childcare

In-room child care (surcharge)

Babysitting (surcharge)

Free children's club

Children's games

Playground

3 outdoor pools

Laundry facilities

Luggage storage

Multilingual staff

Concierge services

Hair salon

Porter/bellhop

Tennis lessons

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Terrace

Pool sun loungers

Beach loungers

Garden

Balcony

Spa

Manicures and pedicures

Body wraps

4 treatment rooms

Facials

Detox wraps

Body treatments

Body scrubs

Massage - on the beach

Couples treatment room(s)

Massage - hot stone

Aromatherapy

Massage - prenatal

Massage - sports

Massage/treatment rooms

Massage - Swedish

Massage - deep-tissue

Reflexology

Hydrotherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jose Eduardo

Dec 17, 2025 07:54:51 AM

Review Score: 8

Summary: Room was well cleaned each day

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed, Non Smoking, Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Superior Ocean, 2 Queen Beds, Non-Smoking Room Size: 391 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11, Square meters - 36.35, Ocean view, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds, Non Smoking, Pool View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Superior Garden, 1 King Bed, Non-Smoking Room Size: 391 square feet m² 1 King Bed	General Square feet - 391, Garden view, Ping - 11, Square meters - 36.35, Bed count minimum 1, Bed count maximum 1
Accessible Room, 1 Queen Bed, Non-Smoking Room Size: 391 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36.35, Bed count minimum 1, Bed count maximum 1
Deluxe, 2 Queen Beds, Non-Smoking Room Size: 428 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 428, Square meters - 39.80, Garden view, Ping - 12, Bed count minimum 2, Bed count maximum 2
Superior Garden, 2 Queen Beds, Non-Smoking Room Size: 391 square feet m² 2 Queen Beds	General Square feet - 391, Garden view, Ping - 11, Square meters - 36.35, Balcony, Bed count minimum 2, Bed count maximum 2
Superior Ocean, 1 King Bed, Non-Smoking Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11, Square meters - 36.35, Bed count minimum 1, Ocean view, Bed count maximum 1