Is this North Hotel Zone hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the North Hotel Zone hotel have a swimming pool?

Yes, this North Hotel Zone hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in North Hotel Zone hotel?

Best-rates for the North Hotel Zone hotel starts from $349 per night with includes Entertainment, Kitchen, Balcony/Terrace, Security/Safety, Business Services, TV, Spa, Accessibility, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Parking, Pool, Wheelchair Accessible, Toiletries, Air Conditioner, Guest Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is North Hotel Zone hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the North Hotel Zone hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the North Hotel Zone hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the North Hotel Zone hotel?

Based on the information reported by the owner or manager, the North Hotel Zone hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for North Hotel Zone hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Hacienda at Krystal Grand Puerto Vallarta | Hotel in Puerto Vallarta

| 7.8 (1002 Reviews) | 1 Bathroom

North Hotel Zone Hotel | The Hacienda at Krystal Grand Puerto Vallarta

Hotel in North Hotel Zone, Puerto Vallarta

Adults-only beachfront hotel with 2 outdoor pools
At The Hacienda at Krystal Grand Puerto Vallarta, hit the beach, dine onsite at Talvera, or enjoy a drink at one of the hotel's 4 bars/lounges.
The Hacienda at Krystal Grand Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Private bathroom

Free toiletries

Shower

Bedroom

Ceiling fan

Premium bedding

Air conditioning

Iron/ironing board

Desk

Safe

Breakfast

24-hour room service

7 restaurants and 2 coffee shops

4 bars/lounges and 1 poolside bar

Free bottled water

Minibar

Espresso maker

Parking

Valet parking on site (MXN 55 per night)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible path of travel

Activities

Spa services

2 outdoor pools

24-hour fitness center

Entertainment

Satellite channels

Flat-screen TV

Premium channels

General

Meeting rooms

Business center

Banquet hall

Library

Elevator

ATM/banking services

Front-desk safe

English

Spanish

Smoke-free property

Guest Services

2 outdoor pools

Tour/ticket assistance

Daily housekeeping

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Internet

Available in some public areas: WiFi (MXN 190.00 per day)

Available in all rooms: Wired Internet (MXN 190.00 per day)

Outdoors

Garden

Rooftop terrace

Beachfront location

Furnished balcony

Spa

Body scrubs

Massages

Facials

Body treatments

Hydrotherapy

Policies

Check-in

Check-in time starts at 4:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children younger than 13 are not allowed at this adults-only property. all guests 13 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for in-room wired internet: mxn 190.00 per day (rates may vary) fee for wireless internet in public areas: mxn 190.00 per day (rates may vary) valet parking fee: mxn 55 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

marina

Oct 31, 2025 01:42:11 AM

Review Score: 10

Summary: Excelente

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Hacienda Swim Out Room Size: 463 square feet m² 2 Double Beds	General Square meters - 43, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 13, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Junior Suite Hacienda Terrace Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 13.01, Terrace, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Junior Suite Hacienda Swim Out King Room Size: 452 square feet m² 1 Queen Bed	General Square meters - 42, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1
Jr Suite Hacienda King Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Ping - 13.01, Garden view, Wheelchair accessible, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Junior Suite Hacienda King Pool View Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 13.01, Wheelchair accessible, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Junior Suite Hacienda Pool View Room Size: 463 square feet m² 2 Double Beds	General Square meters - 43, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 13, Wheelchair accessible, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Junior Suite Hacienda Double Room Size: 463 square feet m² 2 Double Beds	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Ping - 13.01, Garden view, Square feet - 463, Bed count minimum 2, Bed count maximum 2