Is this Puerto Morelos resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto Morelos resort?

Check-in time for Puerto Morelos resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $306 per night with includes Parking, Sports/Activities, Spa, Guest Services, Hot Tub, Balcony/Terrace, Designated Smoking Area, Accessibility, Bar, Wheelchair Accessible, Breakfast, Child Friendly, TV, Transportation/Shuttle, Entertainment, View, Business Services, Wellness Facilities, Restaurant, Laundry, Pool, Ocean View, Security/Safety, Air Conditioner, Pet Friendly, Private Beach, Oceanfront, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dreams Jade Resort & Spa - All Inclusive | Resort in Puerto Morelos

| 8.6 (217 Reviews) | Pet Friendly 14 Bathrooms 50 Guests

Puerto Morelos Resort | Dreams Jade Resort & Spa - All Inclusive

Resort in Puerto Morelos

Located in Puerto Morelos, a 9-minute walk from Playa Punta Brava, Dreams Jade Resort & Spa - All Inclusive has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. The property provides a private beach area, as well as a garden and a shared lounge. Offering free WiFi throughout the property, the non-smoking resort has a hot tub and nightclub. All rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Guest rooms feature a desk. A buffet, continental or American breakfast is served at the property. At Dreams Jade Resort & Spa - All Inclusive you'll find a restaurant serving French, Italian and Mediterranean cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. The accommodation has a terrace. You can play pool, table tennis and darts at this 5-star resort, and the area is popular for cycling. Speaking English and Spanish at the reception, staff are ready to help around the clock. ADO International Bus Station is 24 miles from Dreams Jade Resort & Spa - All Inclusive, while Playa del Carmen Maritime Terminal is 24 miles from the property. Cancún International Airport is 17 miles away.

Dreams Jade Resort & Spa - All Inclusive is located in Puerto Morelos.

This 245 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Designated Smoking Area, Accessibility, and several others. This is a 5 star rated property and has over 217 reviews with the average score of 8.6 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 245 Bedrooms Resort if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Dreams Jade Resort & Spa - All Inclusive in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Dreams Jade Resort & Spa - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Snack bar

Fruit

Coffee house on site

Kid-friendly buffet

Restaurant

Kids' meals

Parking

Parking garage

Parking on site

Parking

Private Parking

Free parking

Accessible parking

Accessibility

Wheelchair accessible

Activities

Foot massage

Snorkeling

Neck massage

Fishing

Tennis equipment

Darts

Spa/Wellness packages

Cycling

Spa lounge/Relaxation area

Nightclub/DJ

Evening entertainment

Golf course (within 2 miles)

Diving

Entertainment staff

Game room

Ping-pong

Fitness center

Sauna

Mini golf

Hot tub/Jacuzzi

Live music/Performance

Live sports events (broadcast)

Tennis court

Massage

Canoeing

Private beach area

Themed dinners

Yoga classes

Aerobics

Water sports facilities on site

Windsurfing

Head massage

Movie nights

Fitness

Bike tours

Pool table

Kids' club

Playground

Spa facilities

Back massage

Hand massage

Full-body massage

Couples' massage

Beach

Archery

Beachfront

Entertainment

Indoor play area

Board games/Puzzles

General

Air conditioning

Designated smoking area

Elevator

Facilities for disabled guests

Safe

Smoke-free property

Pet friendly

Wifi in all areas

Family rooms

Non-smoking rooms

Guest Services

Fax/Photocopying

Shuttle service

Suit press

Concierge

Valet parking

Strollers

Pet basket

ATM on site

Babysitting/Child services

Pet bowls

Shared lounge/TV area

Meeting/Banquet facilities

Baggage storage

24-hour front desk

Hair/Beauty salon

Dry cleaning

Currency exchange

Ironing service

Daily housekeeping

Room service

Laundry

Car rental

Shuttle service (additional charge)

Internet

Internet

Wifi

Free Wifi

Outdoors

Sun deck

Garden

Outdoor furniture

Outdoor pool

Terrace

Outdoor pool (year-round)

Security/Safety

24-hour security

Smoke alarms

CCTV outside property

CCTV in common areas

Key card access

Fire extinguishers

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Physical distancing in dining areas

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Face masks for guests available

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Kids' pool

Heated pool

Infinity pool

Beach umbrellas

Pool bar

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are allowed upon request and charges may apply.

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, pet policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories, at a cost of $ 65 per dog per night, · pets can only be in areas dedicated to them, within the hotel facilities. pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; they should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room, · please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. the small pet program does not apply for certified animal services as required by law.in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:

7.94

Location:

8.23

Staff:

8.84

Facilities:

8.36

Comfort:

8.77

Cleanliness:

8.77

Tracy

Oct 12, 2025 07:00:00 AM

Review Score: 9

USA

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite with Tropical View Two Double Beds Room Type: Suite Room Size: 65 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Garden view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer
Junior Suite with Ocean View Two Double Beds Room Type: Suite Room Size: 65 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer
Junior Suite Ocean Front Two Double Beds Room Type: Suite Room Size: 65 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer
Preferred Club Ocean View Two Double Beds Room Type: Suite Room Size: 71 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Exclusive services Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas Cleanliness & disinfection Hand sanitizer
Preferred Club Ocean Front Two Double Beds Room Type: Suite Room Size: 71 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Exclusive services Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas Cleanliness & disinfection Hand sanitizer
Preferred Club Govenor Suite Room Type: Suite Room Size: 101 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Exclusive services Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas Cleanliness & disinfection Hand sanitizer
Junior Suite with Ocean View King Bed Room Type: Double Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer
Junior Suite with Tropical View King Bed Room Type: Double Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Garden view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer
Junior Suite Ocean Front King Bed Room Type: Double Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer
Preferred Club Ocean View King Bed Room Type: Double Room Size: 71 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Exclusive services Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas Cleanliness & disinfection Hand sanitizer
Preferred Club Ocean Front King Bed Room Type: Double Room Size: 71 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Exclusive services Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas Cleanliness & disinfection Hand sanitizer
Junior Suite King Bed Room Type: Suite Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Garden view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer
Junior Suite Two Double Beds Room Type: Suite Room Size: 65 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Garden view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer
Family Suite Room Type: Family Room Size: 130 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Conditioner, Bathtub, Towels, Toothbrush, Free toiletries, Bathtub or shower, Bidet, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Tile/Marble floor, Trash cans, Ironing facilities, Iron, Safe, Fan Media & Technology Cable channels, Flat-screen TV, Telephone Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Desk View Garden view, View Services Wake-up service Bedroom Alarm clock, Wardrobe or closet Cleanliness & disinfection Hand sanitizer

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Nightly rates from:

USD $306

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Dreams Jade Resort & Spa - All Inclusive | Resort in Puerto Morelos

Available rates:

Resort in Puerto Morelos

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

View

Services

Bedroom

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

View

Services

Bedroom

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

View

Services

Bedroom

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

View

Services

Bedroom

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

View

Services

Bedroom

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

View

Services

Bedroom

Exclusive services

Cleanliness & disinfection

Food & Drink